Can I transfer my package/wristbands to someone?

Can I transfer my package/wristbands to someone?

Yes, you can transfer your reservation to someone else!

Transfer Eligibility Requirements

To be eligible for transfer:

  • The reservation must be paid in full.

  • The transfer request must be submitted no later than August 31st.

  • The transfer request must be initiated by the original purchaser of the reservation.

  • The $225 Reservation Transfer Fee must be paid by the original purchaser.

  • No room upgrades, package modifications, or additional add-ons may be purchased as part of the transfer process.

Step 1: Submit a Transfer Request

The original purchaser must submit a Reservation Transfer Request using the following form:

https://form.benderpresents.com/benderpresents/form/BBB26ReservationTransferRequest/formperma/cHe-K75D4nnG3S-Sq_DWbvqxazZZY_Pn2_Oh0uZNqds

The following information is required:

  • The email address used to purchase the reservation

  • The reservation number

  • The original purchaser's contact information

  • Resale amount

  • The recipient's contact information

If you do not know your reservation number, you can find it by logging into your account:

https://bender.rezmagic.com/Booking/Account/

If any information provided is incorrect or cannot be verified, our support team will contact you with instructions for correcting the submission.

Step 2: Pay the Transfer Fee

After the transfer request has been reviewed, the original purchaser will receive an invoice for the $225 Reservation Transfer Fee.

This fee must be paid before the transfer process can continue.

Alert

IMPORTANT: We will only ever send you invoices from this email address: invoice@benderpresents.com

If you receive an invoice claiming to be issued by The Big Blues Bender from any other address, DO NOT PAY IT and notify us immediately.


Step 3: Review and Sign the Transfer Agreement

Once the transfer fee has been paid, both the original purchaser and the recipient will receive a Transfer Agreement outlining the details of the reservation being transferred, including package information and the terms of the transfer.

The agreement serves as verification of the reservation details for both parties.

Both parties must review and sign the agreement before the transfer can be completed.

Step 4: Transfer Completion

After all required signatures have been received, Big Blues Bender Support will finalize the transfer and update the reservation records.

Both parties will receive confirmation once the transfer has been successfully completed.


Warning
Recommended Safe Practice

Never send money to someone you do not know or trust.

Big Blues Bender is committed to assisting guests with reservation transfers; however, we cannot protect buyers or sellers from fraudulent transactions conducted between private parties.

Before purchasing a reservation from another individual, we strongly recommend that you contact our support team at support@bigbluesbender.com with any questions regarding the transfer process or to verify the details of a reservation. Reservation transfers should only be completed through the official process outlined above.

To reduce the risk of fraud, Big Blues Bender strongly recommends that buyers and sellers do not exchange funds until the Transfer Agreement has been issued and both parties have had an opportunity to review the reservation details.

Please note that Big Blues Bender is not responsible for disputes, payment issues, or losses resulting from transactions conducted between private parties.